3PL Account Manager
Open to W-2 or 1099
Remote
16 years experience
Grace Lockwood
3PL Account Manager · Client Success & Solution Design
San Diego, CA (456) 782-•••• grace.lockwood@•••••••
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$20M
Book of Business
94.0%
Client Retention
79
NPS
Professional Summary
3PL Account Manager with 16 years of hands-on experience across Pacific Northwest and Midwest operations. Proven track record improving operational KPIs, reducing costs, and building lasting shipper, carrier, and vendor relationships. Ready to plug into a growing team.
Experience
3PL Account Manager
Lockwood Logistics Group · 2022 – Present
- Owned end-to-end 3pl account manager responsibilities across 9+ active accounts.
- Improved core KPI by 19.2% year-over-year through disciplined process and vendor management.
- Partnered cross-functionally with sales, operations, and finance to hit quarterly service and margin targets.
Associate 3PL Account Manager
Ainsworth Supply Chain Solutions · 2019 – 2021
- Ran a book of 12 customers with 98.3% on-time performance.
- Completed structured mentorship on WMS cycle counting, factoring, TMS operations.
Lanes & Equipment
Equipment / Modes
Conestoga
Tanker
LTL
Hotshot
Top Lanes / Regions
NYC ↔ CHI
HOU ↔ ELP
IND ↔ CVG
MSP ↔ ORD
ATL ↔ DAL
Education & Training
Purdue University
B.S., Operations Management · 2015 – 2021
Coursework in transportation economics, procurement, warehousing, and global logistics.
Purdue Krannert Executive Ed
Professional Certificate Program · 2021 – 2023
Continuing education in supply chain analytics, network design, and operations leadership.
Testimonials
"Grace communicates faster than anyone we work with. Clean paperwork, dependable follow-through, and always accountable."
"We ran a pilot with Grace across three of our toughest operations. Kept us updated end-to-end. Easy to work with."