Cold Chain Specialist
1099
On-site
5 years experience
Harper Chen
Cold Chain Specialist · Pharma, Food & Reefer Operations
Raleigh, NC (759) 500-•••• harper.chen@•••••••
Full phone and email are hidden. Unlock candidate contact details with the 5-Post Pack ($399) or any higher plan.
99.56%
Temp Integrity
1583
Reefer Loads / Yr
63.5%
Excursions ↓
Professional Summary
Cold Chain Specialist with 5 years of hands-on experience across Mid-Atlantic and Northeast operations. Proven track record improving operational KPIs, reducing costs, and building lasting shipper, carrier, and vendor relationships. Ready to plug into a growing team.
Experience
Cold Chain Specialist
Chen Logistics Group · 2021 – Present
- Owned end-to-end cold chain specialist responsibilities across 29+ active accounts.
- Improved core KPI by 18.0% year-over-year through disciplined process and vendor management.
- Partnered cross-functionally with sales, operations, and finance to hit quarterly service and margin targets.
Associate Cold Chain Specialist
Coleman Supply Chain Solutions · 2019 – 2019
- Ran a book of 18 customers with 96.8% on-time performance.
- Completed structured mentorship on factoring, WMS cycle counting, TMS operations.
Lanes & Equipment
Equipment / Modes
Dry Van (53')
LTL
Hotshot
Intermodal
Top Lanes / Regions
CHI ↔ LAX
PHX ↔ LAX
DFW ↔ ORD
NYC ↔ CHI
OKC ↔ MEM
Education & Training
Ohio State
B.S., Transportation & Logistics · 2018 – 2021
Coursework in transportation economics, procurement, warehousing, and global logistics.
APICS / ASCM
Professional Certificate Program · 2022 – 2022
Continuing education in supply chain analytics, network design, and operations leadership.
Testimonials
"Harper communicates faster than anyone we work with. Clean paperwork, dependable follow-through, and always accountable."
"We ran a pilot with Harper across three of our toughest operations. Kept us updated end-to-end. Easy to work with."