Nolan Freeman

Reverse Logistics Coordinator · Returns, Refurb & Recovery

Fort Worth, TX (591) 218-•••• nolan.freeman@•••••••

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54k/yr

Returns Processed

89.5%

Recovery Rate

6.6d

Cycle Time

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Professional Summary

Reverse Logistics Coordinator with 20 years of hands-on experience across Pacific Northwest and Southeast operations. Proven track record improving operational KPIs, reducing costs, and building lasting shipper, carrier, and vendor relationships. Ready to plug into a growing team.

Experience

Reverse Logistics Coordinator

Freeman Logistics Group · 2022 – Present

Owned end-to-end reverse logistics coordinator responsibilities across 5+ active accounts.
Improved core KPI by 20.8% year-over-year through disciplined process and vendor management.
Partnered cross-functionally with sales, operations, and finance to hit quarterly service and margin targets.

Associate Reverse Logistics Coordinator

Ashby Supply Chain Solutions · 2017 – 2020

Ran a book of 10 customers with 96.9% on-time performance.
Completed structured mentorship on WMS cycle counting, FMCSA compliance, customer negotiation.

Lanes & Equipment

Equipment / Modes

Step Deck

Power Only

Flatbed

Intermodal

Reefer

Top Lanes / Regions

CHI ↔ ATL

MEM ↔ HOU

CHI ↔ LAX

IND ↔ CVG

LAX ↔ PHX

Education & Training

Florida State University

B.S., Transportation & Logistics · 2015 – 2021

Coursework in transportation economics, procurement, warehousing, and global logistics.

MIT Center for Transportation & Logistics

Professional Certificate Program · 2022 – 2023

Continuing education in supply chain analytics, network design, and operations leadership.

Testimonials

"Nolan communicates faster than anyone we work with. Clean paperwork, dependable follow-through, and always accountable."

"We ran a pilot with Nolan across three of our toughest operations. Kept us updated end-to-end. Easy to work with."