Customs Broker
W-2
On-site
18 years experience
Nova Garrison
Licensed Customs Broker · US Import / Export
Los Angeles, CA (858) 747-•••• nova.garrison@•••••••
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4091
Entries / Yr
99.2%
Compliance Rate
7
Ports Cleared
Professional Summary
Customs Broker with 18 years of hands-on experience across Pacific Northwest and Southeast operations. Proven track record improving operational KPIs, reducing costs, and building lasting shipper, carrier, and vendor relationships. Ready to plug into a growing team.
Experience
Customs Broker
Garrison Logistics Group · 2023 – Present
- Owned end-to-end customs broker responsibilities across 31+ active accounts.
- Improved core KPI by 25.3% year-over-year through disciplined process and vendor management.
- Partnered cross-functionally with sales, operations, and finance to hit quarterly service and margin targets.
Associate Customs Broker
Winslow Supply Chain Solutions · 2017 – 2020
- Ran a book of 19 customers with 95.4% on-time performance.
- Completed structured mentorship on WMS cycle counting, TMS operations, HTS classification.
Lanes & Equipment
Equipment / Modes
LTL
Conestoga
Intermodal
Step Deck
Top Lanes / Regions
CHI ↔ ATL
CLT ↔ SAV
ATL ↔ DAL
JAX ↔ MIA
MSP ↔ ORD
Education & Training
Penn State
B.S., Business Administration · 2017 – 2021
Coursework in transportation economics, procurement, warehousing, and global logistics.
CSCMP Education
Professional Certificate Program · 2021 – 2023
Continuing education in supply chain analytics, network design, and operations leadership.
Testimonials
"Nova communicates faster than anyone we work with. Clean paperwork, dependable follow-through, and always accountable."
"We ran a pilot with Nova across three of our toughest operations. Kept us updated end-to-end. Easy to work with."