3PL Account Manager
1099
Remote
16 years experience
Ronin Callahan
3PL Account Manager · Client Success & Solution Design
Ontario, CA (446) 733-•••• ronin.callahan@•••••••
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$29M
Book of Business
96.2%
Client Retention
50
NPS
Professional Summary
3PL Account Manager with 16 years of hands-on experience across Texas Triangle and Mid-Atlantic operations. Proven track record improving operational KPIs, reducing costs, and building lasting shipper, carrier, and vendor relationships. Ready to plug into a growing team.
Experience
3PL Account Manager
Callahan Logistics Group · 2022 – Present
- Owned end-to-end 3pl account manager responsibilities across 16+ active accounts.
- Improved core KPI by 21.4% year-over-year through disciplined process and vendor management.
- Partnered cross-functionally with sales, operations, and finance to hit quarterly service and margin targets.
Associate 3PL Account Manager
Pennington Supply Chain Solutions · 2019 – 2020
- Ran a book of 6 customers with 95.2% on-time performance.
- Completed structured mentorship on BOL & POD handling, TMS operations, customer negotiation.
Lanes & Equipment
Equipment / Modes
Step Deck
Flatbed
Intermodal
Hotshot
Tanker
Top Lanes / Regions
PHX ↔ LAX
CHI ↔ ATL
ATL ↔ MIA
LAX ↔ DEN
MEM ↔ HOU
Education & Training
Michigan State
B.B.A., Supply Chain & Logistics Management · 2016 – 2022
Coursework in transportation economics, procurement, warehousing, and global logistics.
APICS / ASCM
Professional Certificate Program · 2021 – 2022
Continuing education in supply chain analytics, network design, and operations leadership.
Testimonials
"Ronin communicates faster than anyone we work with. Clean paperwork, dependable follow-through, and always accountable."
"We ran a pilot with Ronin across three of our toughest operations. Kept us updated end-to-end. Easy to work with."